Dealing with Customer Service Fatigue

Thursday, October 29, 2020

Virtual Zoom Class

Time: 11:00 AM – 12:15 PM

 

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Dealing with Customer Service Fatigue

Please join us virtually for a seminar on Thursday, October 29th at 11:00 AM to hear from Rommel Anacan of The Relationship Difference, as he gives you valuable tips to discover the secrets of reducing or preventing customer service fatigue. If you are a customer service professional or lead a team of customer service professionals, you must know how to be your best you and this class will show you how to set yourself up for success every day.

Do you cringe when you hear, “The customer is always right”? Are you tired of being nice? Is answering the same questions every day getting to you? Are you thinking that a job where you don’t have to deal with anyone is sounding great right about now? Customer service isn’t easy because dealing with customers isn’t easy. Customer service fatigue is real, and it happens to everyone!

Pre-registration is required for this class and is FREE for NJAA members. Click Here for a step-by-step guide on how to register online.

 

Instructed by: Rommel Anacan, The Relationship Difference

Who Is This Class For?

  • Management company executives
  • Property Owners
  • Property and onsite Managers
  • Leasing Professionals

Continuing Education Credits

This course fulfills one continuing education credit (CEC) for NAA designations.

Virtual Education Series - FAQ

Click here to view instructions on how to participate in our virtual education series.

For additional information on this, or any other courses, please contact education@njaa.com
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