September 2 - October 1, 2020

Live Instructor Led Virtual Classroom Experience

Time: 10:00 AM – 2:00 PM: *Unless otherwise noted

Certified Apartment Manager


The Certified Apartment Manager (CAM) is designed to teach property managers to become vital links between the apartment community, owners, and staff, providing high-quality training to help you improve your company’s bottom line. This year, NJAA has partnered with a highly sought after National Instructor, Susan Weston, to instruct the CAM training virtually!


Susan has worked with apartment associations all over the country. She has spearheaded the effort, countrywide, alongside with the National Apartment Association (NAA) to offer the CAM virtually. Typically, the CAM training is held in-person over the course of 5 days. Now, we’ve added an orientation so that all students have an understanding of how the virtual setting will function. Additionally, we’ve scheduled a course refresher and a second date for a Financial Review to be sure that all students are fully prepared for the exam.


CAM Training Schedule

September 2, 2020 11:00 AM – 12:00 PM CAM Training – Online Orientation
September 9, 2020 10:00 AM – 2:00 PM Industry Essentials & Marketing
September 14, 2020 10:00 AM – 2:00 PM Legal Responsibilities & Property Maintenance for Managers
September 16, 2020 10:00 AM – 2:00 PM Risk Management & Human Resources
September 22, 2020 10:00 AM – 2:00 PM Resident Experience and Financial Management 
September 24, 2020 10:00 AM – 11:00 AM  CAM Review Session
October 1, 2020 9:30 AM – 12:00 PM CAM Financial Management Review 

Instructed by: Susan Weston, The Susan Weston Company 

October 1st Financial Review Instructed by: Robin Flagler, AION Management

Topics Include


    • September 2: CAM Training Online Orientation 
    • September 9: Industry Essentials & Marketing
    • September 14: Legal Responsibilities and Human Resources
    • September 22: Resident Experience and Financial Management 
    • September 24: CAM Review Session 
    • October 1: Financial Management Review 

CAM Requirements

To earn your CAM credential, you must complete the coursework and exam within 6 months of declaring candidacy.

      • Minimum of 12 months of onsite property management experience;
      • Successful completion of CAM coursework;
      • Passing the CAM exam.

About the Exam

The CAM exam is a 1-part exam delivered via Live Online Proctoring (LOP) which can be done from the comfort of your home or office. LOP requires a webcam and audio capability for your computer, and must be scheduled four (4) days in advance according to proctor availability. The CAM exam is 4 hours in total and is 185 questions.

If you do not pass the exam, there will be a retake fee of $100.

There are no breaks during the exam, but you can excuse yourself to go to the rest room or get a drink of water. However, the clock does NOT stop. If you require special accommodations, please call NAAEI at (703) 797-0611 ahead of time.

Maintaining the CAM Credential

The CAM credential requires annual renewal. Submission of both annual CAM dues of $100 and documentation of six hours of continuing education credit should be submitted to complete the annual CAM renewal.

For additional information on this, or any other courses, please contact