What to Say (and Not Say) When Your Resident is Unhappy

Thursday, August 6, 2020

Virtual Zoom Class

Time: 11:00 AM – 12:15 PM

Registration is Currently Closed.

Having issues logging in or missing the confirmation email? Email education@njaa.com for assistance!

What to Say (and Not Say) When Your Resident is Unhappy


Please join us virtually for a seminar on Thursday, August 6 at 11:00 AM, where we will be joined once again by Rommel Anacan for another successful virtual session. In this seminar, Mr. Anacan will address how to address unhappy residents.

Do you deal with resident complaints? Do you have those “special” residents that never seem to be satisfied? If so, this seminar will help! In this virtual seminar, you’ll discover proven processes that will help you effectively deal with unhappy residents.

Registration is Currently Closed. Click Here for a step-by-step guide on how to register online.


Instructed by: Rommel Anacan, The Relationship Difference


Thank You to Our Virtual Education Series Sponsor!

Who Is This Class For?

  • Management company executives
  • Property Owners
  • Property and onsite Managers
  • Leasing Professionals
  • Vendors

Continuing Education Credits

This course fulfills one continuing education credit (CEC) for NAA designations.

Virtual Education Series - FAQ

Click here to view instructions on how to participate in our virtual education series.
For additional information on this, or any other courses, please contact education@njaa.com