Phenomenal Phone Presentations: Can You Hear Me Now?

Thursday, November 2, 2023

Virtual Zoom Class

Time: 10:00 AM – 11:00 AM


Having issues logging in or missing the confirmation email? Email for assistance!

Phenomenal Phone Presentations: Can You Hear Me Now?

Today’s leasing professionals are challenged to engage prospects over the telephone in a distracted world. The art of conversation is learned through practice. Mastery includes more than just what you say, it includes the message beyond the words. Mastery also includes using virtual tools to build excitement. In this workshop you will learn how to:

  • Write your own “commercial” to entice more traffic.

  • Find new ways to open quality conversation.

  • Use words more wisely and effectively.

  • Create excitement and desire for your apartments.

  • Set phone goals to attract new leases.

  • Control the phone presentation towards your end goal.

  • Use the client’s own momentum to carry them through the door.

  • Set more effective appointments (and reduce your no-shows!).

  • Shut out the competition using pre-sell techniques.

  • Increase your personal value to your community.

  • Plus…one extra easy-to-use technique guaranteed to triple your phone productivity!

    Please Note: Pre-registration is required to attend all virtual classes offered by NJAA. Prior to the start of NJAA virtual classes, enrolled attendees will receive an email containing their unique Zoom Attendee Link. Please note that the Zoom Attendee Link is unique to you and can  ONLY be used by the registered attendee. If you do not pre-register with NJAA, you will be billed for attending the virtual class and will be charged a late fee. NJAA is happy to accommodate swaps at any time prior to the start of the class.


    Instructed by: Rebecca Rosario, Full House Marketing, Inc.

    Who Is This Class For?

    • All sales staff (office and leasing)

    Continuing Education Credits

    This course fulfills one (1) continuing education credit (CEC) for NAA designations.

    Virtual Education Series - FAQ

    Click here to view instructions on how to participate in our virtual education series.
    For additional information on this, or any other courses, please contact