March 12 - April 12

Live Instructor Led Virtual Classroom Experience

Time: 9:30 AM – 2:30 PM: *Unless otherwise noted

Certified Apartment Manager

The Certified Apartment Manager (CAM) is designed to teach property managers to become vital links between the apartment community, owners, and staff, providing high-quality training to help you improve your company’s bottom line. NJAA has partnered again with highly sought after National Instructor, Rebecca Rosario, to instruct the CAM training virtually!

This virtual setting will consist of an orientation so that all students understand how the virtual environment will function, 5 half days of training, and a course refresher to ensure that all students are prepared for their exam.
In this live instructor-led format, students will have the ability to engage with the instructor during class and collaborate with their classmates inside and outside of the virtual classroom. Combined with virtual activities and group homework outside of class, this exclusive training will give attendees real-world scenarios along with a thorough review of all aspects of the Certified Apartment Manager position.

CAM Training Schedule


March 12, 2024 9:30 AM – 11:30 AM CAM Online Orientation
March 19, 2024 9:30 AM – 2:30 PM CAM Day 1
March 21, 2024 9:30 AM – 2:30 PM CAM Day 2
March 27, 2024 9:30 AM – 2:30 PM CAM Day 3
March 28, 2024 9:30 AM – 2:30 PM CAM Day 4
April 10, 2024 9:30 AM – 2:30 PM CAM Day 5
April 12, 2024 9:30 AM – 11:30 AM CAM Online Review

Instructed by: Rebecca Rosario, Full House Marketing, Inc. 

Topics Include


    • Occupancy Rates;
    • Comprehensive Marketing Plans;
    • Sales Team Management and Product Readiness;
    • Equitable Treatment of Current and Potential Residents;
    • Resident Retention and Maintaining a Positive Company Image;
    • Customer Service and Issue Resolution;
    • Property Inspections;
    • Apartment Turnover;
    • Recruiting High-Caliber Employees;
    • Maximizing Net Operating Income;
    • Accounting Principles and Practices;
    • And Much More!

CAM Requirements

To earn your CAM credential, you must complete the coursework and exam within 6 months of declaring candidacy.

      • Minimum of 12 months of onsite property management experience;
      • Successful completion of CAM coursework;
      • Passing the CAM exam.

About the Exam

The CAM exam is a 1-part exam delivered via Live Online Proctoring (LOP) which can be done from the comfort of your home or office. LOP requires a webcam and audio capability for your computer, and must be scheduled four (4) days in advance according to proctor availability. The CAM exam is 4 hours in total and is 185 questions.

If you do not pass the exam, there will be a retake fee of $100.

There are no breaks during the exam, but you can excuse yourself to go to the rest room or get a drink of water. However, the clock does NOT stop. If you require special accommodations, please call NAAEI at (703) 797-0611 ahead of time.

Additional information about testing can be found by clicking here.

Maintaining the CAM Credential

The CAM credential requires annual renewal. Submission of both annual CAM dues of $100 and documentation of eight hours of continuing education credit should be submitted to complete the annual CAM renewal.

For additional information on this, or any other courses, please contact