August 26 - September 30

 

Live Instructor Led Virtual Classroom Experience

Time: 10:00 AM – 2:00 PM: *Unless otherwise noted

 

Certified Apartment Leasing Professional

 

In 2021, the National Apartment Leasing Professional (NALP) credential changed its name to the Certified Apartment Leasing Professional (CALP) credential. The newly named CALP credential will continue to ensure that leasing professionals throughout the industry are fully prepared for success.

Formerly known as the NALP, the Certified Apartment Leasing Professional (CALP) is often the first credential earned in a career in residential property management, and assists leasing agents with integrating successful sales techniques, increasing resident retention, and meeting resident needs. This year, NJAA has partnered with a highly sought after National Instructor, Susan Weston, to instruct the CALP training virtually!

This new virtual setting will consist of 4 half days of training, an orientation so that all students understand how the virtual environment will function, and a course refresher to ensure that all students are prepared for their exam.
 
In this new live instructor-led format, students will have the ability to engage with the instructor during class and collaborate with their classmates inside and outside of the virtual classroom. Combined with virtual activities and group homework outside of class, this exclusive training will give attendees real-world scenarios along with a thorough review of all aspects of the Certified Apartment Leasing Professional position.

 

CALP Training Schedule

August 26, 2021 10:00 AM – 11:00 AM CALP Training – Online Orientation
September 10, 2021 10:00 AM – 2:00 PM CALP Day 1: Bringing in New Residents & Marketing and Maintaining Your Community
September 15, 2021 10:00 AM – 2:00 PM CALP Day 2: Why Your Competition Matters & Relevant Laws and How to Apply Them
September 20, 2021 10:00 AM – 2:00 PM CALP Day 3: The Sales Process and Building Relationships & Effectively Meeting the Needs of Current Residents
September 24, 2021 10:00 AM – 2:00 PM CALP Day 4: Market Analysis for Leasing Professionals
September 30, 2021 10:00 AM – 11:00 AM CALP Review
Instructed by: Susan Weston, The Susan Weston Company

Topics Include

 

    • August 26: CALP Training Online Orientation
    • September 10: Bringing in New Residents & Marketing and Maintaining Your Community
    • September 15: Why Your Competition Matters & Relevant Laws and How to Apply Them
    • September 20: The Sales Process & Building Relationships & Effectively Meeting the Needs of Current Residents
    • September 24: Market Analysis for Leasing Agents
    • September 30: CALP Review Session

CALP Requirements

To obtain the CALP credential, candidates must complete the following:
 
  • Minimum of six (6) months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met);
  • Successful completion of seven (7) CALP courses;
  • Pass the examination within six (6) months of declaring candidacy.

Note: This course requires the use of an eBook, which is included in the cost of the training. Attendees will have the option to print their eBooks themselves or purchase a hardcopy through Viatech and have it mailed to their address. More information about NAA eBooks can be found by clicking here.

About the Exam

The CALP exam is a 1-part exam delivered via Live Online Proctoring (LOP) which can be done from the comfort of your home or office. LOP requires a webcam and audio capability for your computer, and must be scheduled four (4) days in advance according to proctor availability. The CALP exam is 2 hours in total and is 120 questions.

If you do not pass the exam on the first try, there will be a retake fee of $50 paid to NAA. For additional information regarding NAA exams you can visit: https://www.naahq.org/education-careers/online-learning/about-the-online-exams

Maintaining the CALP Credential

The CALP credential requires annual renewal. Submission of both annual CALP dues of $50 and documentation of three hours of continuing education credit should be submitted to complete the annual CALP renewal.

For additional information on this, or any other courses, please contact education@njaa.com
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