Leasing Agent Phone Training

Thursday, November 19, 2020

Virtual Zoom Class

Time: 11:00 AM – 12:00 PM

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Leasing Agent Phone Training

Are you interested in a step-by-step system to improve your phone skills, and help you get leases? Please join us virtually for a seminar on Thursday, November 19th at 11:00 AM to hear from National Speaker, Matt Easton of Leasing University. This training will give you the process and tools you need to handle every call and convert prospects into leases.

This seminar will guide you on how to identify what is most important to your customers and why. You will leave this seminar prepared to sell prospective tenants on the perfect unit, the property and close the lease!

In this virtual seminar you will learn:

  • How to uncover your callers wants and needs;
  • How to motivate prospective renters to view an apartment and lease at your property;
  • How to convert cold incoming calls into hot qualified leads;
  • How to set the appointment in a way that ensures your prospect shows up to tour;
  • And much more!


Please Note: Pre-registration is required to attend all virtual classes offered by NJAA. Prior to the start of NJAA virtual classes, enrolled attendees will receive an email containing their unique Zoom Registration Link. Please note that the Zoom Registration Link is to be used ONLY by the registered attendee. If you do not pre-register with NJAA, you will be billed for attending the virtual class and will be charged a late fee. NJAA is happy to accommodate swaps at any time prior to the start of the class. Click Here for a step-by-step guide on how to register online.


Instructed by: Matt Easton, Leasing University

Who Is This Class For?

  • Management company executives
  • Property Owners
  • Property and onsite Managers
  • Leasing Professionals

Continuing Education Credits

This course fulfills one continuing education credit (CEC) for NAA designations.

Virtual Education Series - FAQ

Click here to view instructions on how to participate in our virtual education series.

For additional information on this, or any other courses, please contact education@njaa.com