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Answer the Phone Already! Telephone Therapy for Today's Missed Leasing Opportunities
Join Us Virtually
Event Details
Welcome to your most needed therapy session! Make yourself comfortable on the couch and dive deep into the heart of your leasing performance. Ever wonder why calls aren’t being answered or leads aren’t maximized? Is it because you’re too swamped in the office or do you question the value of each call? It’s time to stop the madness and turn things around!
The multifamily industry is bustling with demand, yet many of us are leasing apartments in spite of ourselves due to ineffective lead responses. This lackluster engagement is hurting your property. Every call represents a person in need of a home and expert assistance.
Seasoned multifamily professional Amy Dilisio from Quintessential Marketing and Training will walk you through this eye opening session.
During the course you will:
- Discover what your customers REALLY want when they call
- Master best practices for engaging with clients
- Learn how to customize calls and tours to leave lasting impressions
- Unveil the secrets to building and proving value
- Access must-have tools and resources along with the best methods to use them
Let's pick up the phone with passion, customize every interaction, and make a difference—one call at a time!
Why Attend?
- Hone your phone and leasing skills and maximize your performance.
- Don't miss out on this chance to revolutionize your approach and connect with customers on a whole new level. Let’s transform the way we lease apartments and create WOW moments with every call!
- Earn Continuing Education Credits: This course fulfills one (1) CEC credits for NAA designations.
Who Should Attend?
- Leasing Professionals
- Property Managers
- Assistant Managers
- Regional Managers
NAA Credential Holders
Those that successfully complete this course will receive one (1) continuing education credit for National Apartment Association (NAA) designations.
Questions?
Should you have questions about this course, please do not hesitate to contact education@njaa.com and a member of our team will be more than happy to assist you!