Elevate your Phone Presentation by Adding 60 Extra Seconds
Boost connections and turn calls into appointments!
Join Us Virtually
Event Details
Across the property management board, phone shops are coming in at an average score of just over 40%, which is unacceptable! This seminar will give you several ways to make sure that your phone shops don’t EVER reach this number and in fact, score 90% or higher!
Join NJAA as we host national instructor Michelle Molinaro with "Elevate your Phone Presentation by Adding 60 Extra Seconds" and discover proven techniques to boost phone shop scores, build connections, and turn calls into appointments!
Learning Objectives:
- Understanding the knack of open-ended questions
- Finding common ground and connections through the phone
- Painting a picture for the potential resident
- Building a genuine connection with your potential resident
- Evaluating phone shops for additional insight
Why Should You Attend?
Learn proven techniques to elevate your phone skills and build connections to bring in new prospects!
Who Should Attend?
- Leasing Agents
- Property Managers
- Community Engagement Personnel
- and anyone who answers the phone at a property!
NAA Credential Holders
Those that successfully complete this course will receive one (1) continuing education credit for National Apartment Association (NAA) designations
Questions?
Should you have questions about this course, please do not hesitate to contacteducation@njaa.com and a member of our team will be more than happy to assist you!