Swimming with Sharks

No one wants to swim with sharks. It is not an acknowledged sport, and it is neither enjoyable nor exhilarating. Yet difficult people are, by their very nature, sharks: aggressive and territorial. When we unexpectedly find ourselves dealing with a difficult person, we often give them the benefit of the doubt and assume that they will “play fair”. The hard truth is that we must learn how to identify and respond assertively to difficult people without being “eaten alive”. 

During this session, you will acquire essential skills to effectively deal with confrontations, deliver difficult messages, smooth the waters and remain confident. You’ll discover how to respond and communicate with dignity, poise, and self-assurance. By following these rules for survival, it will be possible to survive difficult encounters without being eaten alive.

Join national instructor Maria Pietroforte for her outstanding course, "Swimming with Sharks"  and navigate social situations with greater ease, both in your personal and professional life!

Learning objectives: 

• Identify sharks and their behaviors
• How not to be prey and vulnerable to attack
• Counter aggression promptly using effective communication tools
• Gain tips for self-care and nurturing a healthy mindset