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Top 5 Things You MUST Do to Close the Sale

Wednesday, June 25, 2025
10:00 AM - 11:00 AM (EDT)

Join Us Virtually

Event Details

In this high-impact class, leasing professionals will discover the critical steps that turn potential leads into signed leases. You'll learn the six key actions that can make all the difference in your sales process, from building trust and overcoming objections to creating a sense of urgency and sealing the deal with confidence. Whether you're new to leasing or a seasoned professional, this course equips you with proven techniques to close more deals and elevate your performance in today's competitive market. Don't miss out on the chance to sharpen your skills and boost your success rate!

Join NJAA as we host national instructor Michelle Molinaro with "Top 5 Things You MUST Do to Close the Sale " and discover proven techniques to boost phone shop scores, build connections, and turn calls into appointments!  

Learning Objectives:

  • Phone skills (i.e. open-ended questions, finding common ground, humor and more). If you don’t elevate your phone skills, you will never get them in the door!
  • Shopping your competitors. If you don’t know what’s out there, how can you upsell what you have that they don’t?
  • Learning how YOU are the one thing that can set you apart from your competition!
  • Rapport Building is 90% of any sale! How do I build connections with a total stranger?
  • Soft ways to ask for the sale with no pressure for the prospect.
  • Mastering the skill of NEVER making someone feel that they are just another “sale” to you.

Why Should You Attend?

Master the essential strategies that every leasing professional needs to know in order to effectively close deals and drive success in any market!

Who Should Attend?

  • Leasing Agents
  • Property Managers
  • Community Engagement Personnel 
  • and anyone who answers the phone at a property! 

NAA Credential Holders

Those that successfully complete this course will receive one (1) continuing education credit for National Apartment Association (NAA) designations

Questions?

Should you have questions about this course, please do not hesitate to contact education@njaa.com and a member of our team will be more than happy to assist you!